Booking a camper can raise a lot of questions. What about things like linen and cutlery? Can you take the camper van across borders? And can you drop off your camper at a different location than where you picked it up? We answer the most frequently asked questions of our clients on this page. We have ample experience in booking campers and traveling by camper van and will gladly advise you. Is your question not listed below? Please contact us and we will answer your question shortly.
Making a reservation with WorldWide Campers
Choose a camper that suits your needs. Either by ticking the box ‘camping car’ or ‘camper’. When choosing camping car, you’ll only see the smaller camper types we offer. If you tick the box camper, then only the bigger campers will be shown. If you do not tick either box you will see the full fleet of campers we offer at the chosen location.
Another way to choose the camper that suits you is to specify the amount of adults / children. You will then only see the available campers that suit your travel company.
WorldWide Campers has nearly 40 suppliers worldwide. Large, well-known companies, but also smaller specialists. All our suppliers have an excellent track record and offer good quality campers or RVs. Of course there are some differences noticeable. Not only in price but also when it comes down to service and age of the campers. Because of our experience in booking and making camper trips, we know all the subtle differences between suppliers. To offer an even better service to our clients we have divided our suppliers into three categories: standard, comfort and premium. This classification indicates the service level and what you can expect in terms of quality and age of the campervans. Price is not always leading in this regard. This way you can determine which supplier and camper type best fits your personal travel wishes and your travel company. Are you in doubt which supplier would be the best choice or do you have any questions? Do not hesitate to contact us and we will gladly advise you.
Drivers license and travel documents
Please note that you are always responsible for your own travel documents; a valid passport (in some countries your passport has to be valid for a couple of months after your return) or an ID card. When you are travelling to the USA you have to have a valid ESTA and for Canada an ETA is needed.
The RV receives a full service: the motorhome supplier makes sure the waste and water tanks are emptied, campervan is clean, oils are checked, that the propane gas bottles are full and tires and windows are ok.
The convenience kit contents items such as: cooking equipment, eating utensils and other cleaning equipment, first aid kit, toilet chemicals, road maps, fire extinguisher.
A personal kit consists of: Bedding kit (like: linen, duvet, pillows, pillowcases), (wash)towels and teatowels.
– Cabover bed: bed above the cabin, will have limited height space but is easy to use as it’s a permanent bed
– Double bed: permanent bed in the back of the cabin, situated in the length, usually next to the bathroom. Generally a corner of the bed will be rounded to ease the walkway to the bathroom.
– Dinette bed: the seating area can be transformed into a bed
– Queen bed: a large, detached bed in the back of the cabin, usually in a separate bedroom.
– Bunk beds: in the back of the cabin, great for kids
A campground, camping or RV park is a place to spend the night with your camper. There are differences between the three and it is advisable to check facilities beforehand. Generally speaking, an RV park is just a place to park and doesn’t offer elaborate facilities.
Most campgrounds and RV parks in the USA, Canada, Australia and New-Zealand offer standard facilities such as water supply, electricity and a sewage dump indicated as ‘Full hook up’. In Europe the sewage dump for gray water and your toilet can be found at a separate dumping site.
Your camper will contain a campground guide indicating campgrounds throughout the destination of your choice. You can also check with the local CVB or tourism office or download an app. Park rangers can also advise you on local campgrounds. Boondocking or dry camping is allowed in Scotland, New-Zealand, Scandinavia and South America so long as you leave only footprints and take only memories.
In the USA you can spend the night on the parking sites of Wallmart, if you ask beforehand.
Campgrounds in America are ample in space and will offer pull through sites. You won’t have to back up the camper which is easier when driving a camper. If you do have a backup site, ask someone to help you. Watch for low hanging branches and other obstacles that can damage the camper.
At the pick up location
Most of our suppliers work with a “full to full” policy. This means you will receive the campervan with a full tank and you will have to return it also with a full tank. Please discuss this with the supplier when you are picking up the campervan.
For cleaning the vehicle the rule is clear, you will return it as you received it. However, some suppliers offer a “cleaning package” which can be booked on location when you pick up the vehicle. Check the terms and conditions at the location or get in contact with our customer service department.
The supplier charges toll on the driver. The camper renter/driver is responsible for paying tolls. Campers are not provided with a transponder or toll sticker. Issuing toll fees can be done in two ways and depends on the toll collection and payment options. On Google Maps, you can already preview the roads that will be charged, of course, always subject to change.
- When found to be responsible for the toll charge, the supplier will pass your name and address details to the relevant toll collection agency. The toll collector will then send you an invoice directly. You usually do not receive a notice or correspondence from the supplier beforehand. You pay the toll charge directly to the toll collection agency. This can usually be done via the website of the relevant authority.
- In all other cases, the supplier pays the toll. The toll fee will then be charged to the driver of the camper by the supplier. Your credit card will be charged for the toll charge + administration fee due.
Penalties for traffic offenses such as jumping a red light, speeding or parking in a prohibited area will be handled in the same way.
Travel company (children / pets)
Distances can be long so be mindful of plenty of stops during your trip. There are many child friendly campsites. We do advise you to plan your trip and book ahead to ensure a campsite which suits your family’s needs. Don’t drag along too much stuff from home. Anything you need is readily available at larger supermarkets and department stores all over the world. Don’t forget to bring along you iPad or tablet with downloaded movies or series. Thinking of some easy road trip games is a good idea and maybe you can make an activity board or bring along a vacation book.